Customer situation
An estate agency trading as a partnership, replacing the laptops and mobile phones its agents work from — equipment used entirely for the running of the business.
Asset required
New laptops and mobile handsets, around £11,800 in total.
The challenge
The challenge here was not finding a lender. It was getting the regulatory status right, and it is the part of a deal most people never see.
There is a widespread assumption that business finance is never regulated — that consumer credit rules are for consumers, and a business buying equipment sits outside them. That assumption is wrong often enough to matter, and getting it wrong is not a paperwork problem. An agreement documented as unregulated when it should have been regulated is an agreement the customer did not get their statutory protections on.
Why this one was regulated
Whether the Consumer Credit Act applies turns on who is borrowing, not on what the money is for:
This client was a partnership, and the equipment cost around £11,800. Business purpose was never in doubt — but because the amount was below the £25,000 threshold, the business-purpose exemption did not apply. The agreement was regulated, and was arranged and documented on that basis.
The CW solution
We identified the status at the outset rather than at signing, and placed the deal with a lender authorised to write regulated agreements for this profile — not every asset finance lender is, and a lender that only writes unregulated business agreements would have had to decline it late, after the client had been waiting.
Key outcome
The equipment was funded and the partnership got the agreement it was legally entitled to: pre-contract credit information, a statutory right to withdraw, the right to settle early with a rebate of charges, and access to the Financial Ombudsman Service if anything ever went wrong. None of that is a concession. It is what the law provides when the borrower is an individual or a small partnership, and the only way to lose it is to have the deal written up incorrectly.
“People hear “regulated” and assume it means consumer, or that something has gone sideways. On a partnership under £25,000 it simply means the deal has been read correctly. The one to worry about is the business agreement that should have been regulated and was not.”
— Conor, CW Asset Finance
Every application is assessed on its own merits and all finance is subject to status and lender approval. This is one client’s outcome and is not a guide to what any other business will be offered.
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